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Privacy Policy

Welcome to Dilbagh Sweets

Welcome to Dilbagh Sweets! We are delighted to have you visit our website and look forward to serving you. Your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

By using our website, you consent to the terms of this Privacy Policy. Should you choose to share your personal information with us, we will assume that you have read, understood, and agreed to the practices described below.

Information We Collect

Personal Information You Provide

This includes information you voluntarily share with us, such as your name, date of birth, address, contact number, email address, and marital status when you create an account, contact us, or make a purchase. Providing this information is at your discretion.

We do not mandatorily ask for your personal information. Sharing personal information is entirely at your discretion and thus at your sole risk.

Automatically Collected Information

Our web servers automatically capture non-personal data, including your computer's IP address, the type of browser you use, the date and time of your visit, and the referring website address. This helps us analyze site usage patterns.

We reserve our rights to collect, analyze and disseminate aggregate site usage patterns of all our visitors with a view to enhancing services to our visitors.

Cookies

To personalize your experience on our website, we may assign your computer browser a unique random number called a cookie. Cookies enhance website performance in important ways like personalizing your experience, or making your visit more convenient.

Your privacy and security are not compromised when you accept a cookie from our website. Dilbagh Sweets does not use cookies to collect personal information. Cookies cannot read data from your computer's hard disk or read cookie files from other websites.

How We Use Your Information

To Provide Our Services

We use your information to fulfill your purchases; process, store, and deliver communications; and provide customer service and support to respond to your inquiries.

Business Operations

Your personal information shall be used for the purpose of doing the intended business with you, or if required to be disclosed under the due process of law.

Marketing and Improvements

The personal information collected is used to market, study, analyze, process and improve the services offered by us and to contact you with updates to the website or for other marketing and internal business analytical purposes.

Contests and Surveys

In the course of our business we may hold online contests and surveys as permitted by law and we reserve our right to use and disseminate the information so collected to enhance our services to the visitors.

Disclosure of Your Information

Dilbagh Sweets is committed to keeping your personal information confidential. We assure you that your personal information shall not be used/disclosed by us, save for the purpose of doing the intended business with you, or if required to be disclosed under the due process of law.

Business Associates

In the event of your personal information being shared with our subsidiaries, business associates etc., such sharing of information shall be for the purpose of doing the intended business with you.

Legal Requirements

We may disclose information if required to do so by law or under the due process of law.

Aggregate Data

We reserve the right to share aggregated, non-personally identifiable site usage patterns with our subsidiaries and business associates as a general business practice.

Information Protection and Retention

Security Measures

While Dilbagh Sweets assures you that it will do its best to ensure the privacy and security of your personal information, it shall not be responsible in any manner whatsoever for any violation or misuse of your personal information by unauthorized persons consequent to misuse of the internet environment.

Credit Card Details

Dilbagh Sweets does not store any of your credit card details. All payment transactions are processed through secure third-party payment gateways.

Third-Party Links

Our website may direct you to third-party sites (e.g., payment gateways). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before transacting.

Information Retention

We keep your information for as long as your account is active or as needed. However, we may keep certain information even after you close your account if it is necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce this agreement.

Your Choices and Consent

By providing personal information to us when you create or update your account, you are expressly and voluntarily accepting the terms and conditions and freely accepting and agreeing to our processing of your personal information.

You may choose not to provide certain personal information, though this may limit your ability to use some features of our website.

Changes to This Privacy Policy

Dilbagh Sweets reserves the right to revise this privacy policy from time to time at its discretion with a view to making the policy more user friendly.

The updated policy will be posted here with a revised "Effective Date." Your continued use of the site after any changes constitutes your acceptance of the new policy.

Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy or your personal information, please do not hesitate to contact us at:

Email: dilbaghsweets@gmail.com

We will endeavour to support you and resolve all issues in the best manner possible.