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Terms & Conditions

INTRODUCTION

Dilbagh Sweets and/or its affiliates ("Dilbagh Sweets") provide website features and other products and services to you when you visit or shop at our website. Dilbagh Sweets provides the services subject to the following terms and conditions.

By using Products or Services through our website, you are unconditionally and out of free will agreeing to the conditions stated here. If you do not accept these Terms and Conditions, please exit this site.

Dilbagh Sweets reserves the right to revise these Terms and Conditions at any time by updating this page. You should visit this page periodically to review the Terms and Conditions because they are binding on all users of this Website.

ACCEPTANCE OF TERMS

All activities in which you may engage on this website are voluntary. You are not required to provide any personal information to us unless you choose to access features on this site that require such information. If you do not agree with the terms of this notice or other terms of use on this website, then you should immediately exit this website and discontinue use of the site.

OUTLET ORDERS

When placing an outlet order for Dine-in or Takeaway, it is the customer's responsibility to ensure that they are at the store when placing the order to ensure service of fresh food.

PRIVACY

Please review our Privacy Policy, which also governs your use of all information (whether personal or public).

ELECTRONIC COMMUNICATIONS

When you use any of Dilbagh Sweets' services, or reach us via email, you are establishing a communication with us, thereby confirming your consent to receive communications from us electronically. We will communicate with you by e-mail / text message / WhatsApp. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

INTELLECTUAL PROPERTY

COPYRIGHT

All content included in or made available through any of the availed service, such as text, graphics, logos, button icons, images, audio clips and data compilations is the property of Dilbagh Sweets or its content suppliers and shall be protected and governed by laws of the land in India. Any unwarranted copy of content is strictly prohibited and illegal.

You may not sell or modify the content of this Website or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without our written permission.

TRADEMARKS

Graphics, logos, page headers, button icons, scripts, and service names included in or made available through any service are trademarks or service marks of Dilbagh Sweets or its affiliates. Availing our services does not grant you any right for copying or using these trademarks.

YOUR ACCOUNT

Upon registering yourself with our portal, you are responsible for maintaining the confidentiality of your account information and password and for restricting access to your computer. You agree to accept responsibility for the authenticity of the information and for all activities that occur under your account or password.

Dilbagh Sweets reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion with no damage or demure payable to you.

RISK OF LOSS

All items purchased through electronic mode through this website are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier (shipping partner) for dispatch.

ACCEPTABLE SITE USE

Security Rules

Visitors are prohibited from violating or attempting to violate the security of the Website, including, without limitation:

  • Accessing data not intended for such user or logging into a server or account which the user is not authorized to access
  • Attempting to probe, scan or test the vulnerability of a system or network or to breach security measures without proper authorization
  • Attempting to interfere with service to any user, host or network, including via means of submitting viruses, overloading, or "crashing"
  • Sending unsolicited electronic mail, including promotions and/or advertising of products or services

Violations of system or network security may result in civil or criminal liability. Dilbagh Sweets will have the right to investigate occurrences and cooperate with law enforcement authorities in prosecuting users involved in violations.

General Rules

Visitors may not use the Website in order to transmit, distribute, store or destroy material:

  • That could constitute or encourage conduct that would be considered a criminal offence or violate any applicable law
  • That infringes copyright, trademark, trade secret or other intellectual property rights of others
  • That violates the privacy or publicity or other personal rights of others
  • That is libelous, defamatory, pornographic, profane, obscene, threatening, abusive or hateful

SHIPPING POLICY

General Shipping Rules

  • Shipping details while booking should be correct and any delay in delivery due to wrong details will be the sole responsibility of the customer
  • For National delivery, all orders placed post 5:00 PM shall be processed for dispatch within 24 hours only
  • No courier service or pickups on Sunday or on any Government Holiday due to the limited shelf life of our products
  • Orders booked during festival months might be delayed due to stock shortage or overloaded shipments
  • Orders booked on the last two days of every Month will be processed for dispatch on the next working day

LINKS TO/FROM OTHER WEBSITES

This Website may contain links to other Websites. These links are provided solely as a convenience to you. Dilbagh Sweets is not responsible for the content of linked sites and does not make any representations regarding the correctness or accuracy of the content on such Websites.

Access to this Website through links from other sites shall not mean that the objectives or purposes of such other Websites are necessarily the same as our website. We are not responsible for any representations of such other Websites and no liability can arise upon Dilbagh Sweets consequent to such representation.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

The Dilbagh Sweets services and all information, content, materials, products and other services included on or otherwise made available to you through the website services are provided by Dilbagh Sweets on an "as is" and "as available" basis, unless otherwise specified in writing.

Dilbagh Sweets makes no representations or warranties of any kind, express or implied, as to the operation of the services, or the information, content, materials, products or other services included on or otherwise made available to you. You explicitly agree that your use of Dilbagh Sweets services is at your sole risk.

To the full extent permissible by applicable law, Dilbagh Sweets disclaims all warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose. Dilbagh Sweets does not warrant that the services, information, content, materials, products or other services are free of viruses or other harmful components.

While all reasonable care has been taken in providing the content on this Website, Dilbagh Sweets shall not be responsible or liable as to the completeness or correctness of such information and any consequential liabilities arising out of use of any information or contents on this Website.

INDEMNITY

You agree to defend, indemnify, and hold harmless Dilbagh Sweets, its officers, directors, employees and agents, from and against any claims, actions or demands, including without limitation reasonable legal and accounting fees, alleging or resulting from your use of the Website material or your breach of these terms and conditions of Website use.

DISPUTES

Any dispute or claim relating in any way to your use of any Dilbagh Sweets Products / Service, or to any products or services sold or distributed by Dilbagh Sweets will be subject to the exclusive jurisdiction of the courts of [Your City].

We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action.